Terms of Service

Legal terms, advertising platform compliance, and user responsibilities

Last updated: August 13, 2025

Terms Scope and Platform Compliance

These terms govern your use of our educational services and outline compliance requirements with major advertising platforms including Google, Facebook, and Microsoft. By accessing our website or enrolling in our programs, you agree to these terms and acknowledge our advertising platform integrations.

We maintain strict compliance with advertising platform policies and require users to respect intellectual property rights, platform guidelines, and applicable laws. These terms are designed to protect both our educational mission and advertising partnership requirements.

Advertising and Marketing Terms

Data Collection for Advertising

Consent Requirements

  • • Explicit consent for advertising cookies and tracking
  • • Granular consent options for different platforms
  • • Withdrawal of consent at any time
  • • EU users must be 16+ for advertising consent
  • • Clear disclosure of data collection purposes

Tracking Technologies

  • • First-party and third-party cookies
  • • Pixel tracking and web beacons
  • • Cross-device and cross-platform tracking
  • • Behavioral analytics and user profiling
  • • Session recording and heatmap analysis

Advertising Targeting Practices

Targeting Methods

  • • Interest-based advertising based on behavior
  • • Demographic and geographic targeting
  • • Remarketing to previous website visitors
  • • Lookalike audience development
  • • Custom audience matching and expansion

Campaign Practices

  • • Frequency capping to prevent ad fatigue
  • • A/B testing for campaign optimization
  • • Conversion tracking and attribution
  • • Platform-specific ad format compliance
  • • Budget management and bid optimization

Marketing Communications

We may send you marketing communications about our educational programs, industry insights, and promotional offers. You have the right to opt-out of marketing communications at any time through unsubscribe links or by contacting us directly.

Our marketing practices include personalized content recommendations, targeted advertising campaigns, and educational newsletter communications. All marketing activities comply with applicable anti-spam laws and platform advertising policies.

User Obligations and Prohibited Uses

General User Obligations

  • Provide accurate and truthful information
  • Maintain account security and confidentiality
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Use services for legitimate educational purposes

Prohibited Activities

  • Ad fraud, click fraud, or invalid traffic generation
  • Circumventing or interfering with tracking systems
  • Automated interactions or bot traffic
  • Scraping, harvesting, or unauthorized data collection
  • Distribution of malware or malicious code

Content Restrictions

Users must not submit, post, or share content that violates advertising platform policies or applicable laws. This includes but is not limited to illegal content, misleading information, spam, harassment, hate speech, or content that infringes intellectual property rights.

We reserve the right to remove content, suspend accounts, or terminate services for users who violate these content restrictions or platform compliance requirements.

Platform-Specific Compliance

Google Ads Policies Compliance

Prohibited Content

  • • Counterfeit goods and trademark violations
  • • Dangerous or harmful products and services
  • • Inappropriate content and adult material
  • • Misleading or deceptive business practices
  • • Unrealistic promises or guarantees

Technical Requirements

  • • Functional landing pages and clear navigation
  • • Accurate conversion tracking implementation
  • • GDPR-compliant consent mechanisms
  • • Clear privacy policy and data usage disclosure
  • • Mobile-friendly and fast-loading pages

Facebook/Meta Advertising Policies

Community Standards

  • • Authentic identity and genuine interactions
  • • Respectful communication and inclusivity
  • • Safety and security for all users
  • • Privacy and dignity protection
  • • Intellectual property respect

Special Ad Categories

  • • Housing, employment, credit advertising restrictions
  • • Social issues, elections, politics compliance
  • • Age-restricted content and targeting limits
  • • Financial services advertising requirements
  • • Health and pharmaceutical content guidelines

Microsoft/Bing Ads Policies

Content Policies

  • • Editorial guidelines for grammar and clarity
  • • Landing page relevance and functionality
  • • Transparency in business practices
  • • Accurate representation of services
  • • Professional appearance and credibility

Data Usage Terms

  • • Microsoft Advertising data usage compliance
  • • UET tag implementation requirements
  • • Conversion tracking accuracy standards
  • • Privacy and consent management
  • • Cross-platform data sharing limitations

Liability and Disclaimers

Service Disclaimers

Our educational services are provided "as is" without warranties of any kind. We do not guarantee specific career outcomes, job placements, or salary increases. Individual results may vary based on personal commitment, market conditions, and economic factors.

We are not responsible for third-party platform availability, changes to advertising policies, or interruptions in service. Advertising campaign performance and conversion rates are influenced by external factors beyond our control.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or advertising platforms.

Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your violation of these terms, advertising platform policies, or applicable laws.

This includes costs related to intellectual property disputes, data protection violations, or advertising compliance failures resulting from your actions.

Legal Information and Dispute Resolution

Governing Law

These terms are governed by the laws of Japan without regard to conflict of law principles. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of Japanese courts.

For international users, applicable local consumer protection laws may provide additional rights that cannot be waived by these terms.

Dispute Resolution

Before initiating formal legal proceedings, we encourage parties to attempt informal resolution through direct communication. Many disputes can be resolved through good-faith discussion.

For unresolved disputes, we may agree to binding arbitration as an alternative to court proceedings, subject to applicable consumer protection laws.

Terms Modifications

We reserve the right to modify these terms at any time to reflect changes in our services, applicable laws, or advertising platform requirements. Material changes will be communicated with reasonable notice.

Continued use of our services after terms modifications constitutes acceptance of the updated terms.

Contact Information

For legal notices, terms questions, or dispute resolution inquiries, please contact us through our website contact form. We respond to legal matters within 10 business days.

For urgent legal matters or law enforcement requests, please include "LEGAL" in your subject line for priority handling.

Acceptance and Effective Date

These terms are effective as of August 13, 2025, and apply to all users accessing our website or services. By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these terms, you must discontinue use of our services immediately. These terms supersede all previous agreements between you and EmpathyDesign Academy.