Privacy Policy

Comprehensive data protection and advertising platform transparency

Last updated: August 13, 2025

Our Data Protection Commitment

We are committed to protecting your personal data and being transparent about how advertising platforms collect and use information when you interact with our educational services. This policy explains our data practices, your rights, and how major advertising platforms like Google, Facebook, and Microsoft process your information.

Your privacy matters to us. We provide clear information about data collection, meaningful choices about how your data is used, and tools to exercise your rights under applicable privacy laws including GDPR and CCPA.

Data Collection by Advertising Platforms

Google Services Data Collection

Google Analytics Data:

  • • Page views, session duration, bounce rates
  • • Device information, browser type, screen resolution
  • • Geographic location (IP-based)
  • • Referring websites and traffic sources
  • • User engagement and interaction patterns

Google Ads Data:

  • • Conversion tracking and goal completions
  • • Remarketing audience segments
  • • Cross-device user identification
  • • Interest categories and demographic data
  • • Ad interaction and click-through data

Retention Period: Google Analytics data is retained for 26 months by default. Remarketing data varies by campaign settings.

Facebook/Meta Data Collection

Facebook Pixel Data:

  • • Page views, button clicks, form submissions
  • • Custom event tracking and conversions
  • • Device identifiers and browser fingerprints
  • • Time spent on pages and scroll depth
  • • Cross-site browsing behavior

Audience Building:

  • • Custom audiences from website visitors
  • • Lookalike audience generation
  • • Facebook account matching (if logged in)
  • • Cross-platform activity correlation
  • • Interest and behavioral targeting data

Retention Period: Facebook Pixel data is retained for 180 days for remarketing purposes.

Microsoft/Bing Data Collection

UET Tag Data:

  • • Universal Event Tracking for conversions
  • • Goal completion and funnel analysis
  • • Search query and keyword data
  • • User journey and path analysis
  • • Microsoft account integration data

Remarketing Data:

  • • Visitor segmentation and list building
  • • Bing search ads personalization
  • • Demographic and interest profiling
  • • Cross-device user identification
  • • Microsoft ecosystem data correlation

Retention Period: Microsoft Advertising UET data is retained for up to 390 days maximum.

How We Use Your Data

Purposes of Processing

  • Service delivery and educational content personalization
  • Marketing campaign optimization and advertising effectiveness
  • Website analytics and performance measurement
  • Fraud prevention and security monitoring
  • Legal compliance and regulatory obligations

Legal Basis for Processing

Consent

Marketing communications, cookies, and advertising personalization

Legitimate Interest

Analytics, security, fraud prevention, and service improvement

Contract Performance

Educational service delivery and enrollment processing

Legal Obligation

Tax reporting, legal compliance, and regulatory requirements

Data Sharing with Third Parties

Advertising Partners

  • • Google (Analytics, Ads, Tag Manager)
  • • Meta/Facebook (Pixel, Conversions API)
  • • Microsoft (Bing Ads, Clarity)
  • • Programmatic advertising networks
  • • Social media advertising platforms

Service Providers

  • • Cloud hosting and storage providers
  • • Email marketing and communication tools
  • • Customer relationship management systems
  • • Payment processing and financial services
  • • Customer support and chat platforms

Data Transfer Safeguards

  • • EU-US Data Privacy Framework participants
  • • Standard Contractual Clauses (SCCs)
  • • Adequacy decision compliance
  • • Binding Corporate Rules where applicable
  • • Data localization requirements

Your Rights and How to Exercise Them

GDPR Rights (EU/UK Residents)

Right to Access

Request a copy of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Restrict Processing

Limit how we process your data

Right to Data Portability

Receive data in machine-readable format

Right to Object

Opt-out of marketing and profiling

Right to Withdraw Consent

Revoke previously given permissions

CCPA Rights (California Residents)

Right to Know

What personal information is collected and how it's used

Right to Delete

Request deletion of personal information

Right to Opt-Out

Of sale or sharing of personal information

Right to Non-Discrimination

Equal service regardless of rights exercise

Right to Correct

Inaccurate personal information

Right to Limit Use

Of sensitive personal information

Platform-Specific Privacy Controls

Microsoft Privacy Dashboard

Microsoft account privacy settings

Contact for Rights Exercise

Use our website contact form or cookie preferences page to exercise your data protection rights. We respond within 30 days.

Data Retention and Deletion

Retention Periods

Contact Form Data: 3 years
Google Analytics Data: 26 months
Facebook Pixel Data: 180 days
Microsoft UET Data: 390 days
Marketing Data: Until withdrawn
Legal Records: 5-7 years

Deletion Procedures

  • • Automatic deletion after retention period expires
  • • Manual deletion upon user request (within 30 days)
  • • Anonymization as alternative to complete deletion
  • • Backup systems purged within 30-90 days
  • • Third-party platform deletion coordination
  • • Secure deletion methods to prevent recovery